1. IQC incoming batch acceptance rate ≥ 96%
2. QC (Engineering inspection) product FPY ≥ 95%
3. QA (Outgoing inspection) batch pass rate ≥ 97%
4. Prompt response to customer complaints and timely close rate ≥ 99%
5. Customer return rate (Including monthly customer incoming materials, production line and end markets returns) ≤400PPM
Prevention as first priority & Continuous improvement, to provide customers with professional HSF products and services, to meet regulatory requirements.
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